Frequently asked questions
Go to your customer account and make a return request.
Once the return has been approved by our team, we will send you all the information necessary to complete the return.
Follow the size guide , but don't hesitate to take a size up for the adjustable bottoms if you want a little more coverage. If you still have doubts about size, send us a message on Instagram.
We process all orders within 1 to 2 business days.
In France: For the Colissimo home delivery service, the delivery time is 2 to 3 business days.
Colissimo at a pickup point has a delivery time of 2 to 3 business days. Mondial Relay at a pickup point has a delivery time of 3 to 6 days.
Internationally: Delivery times vary depending on the destination. Please check the delivery page.
- Rinse after each use: After swimming, rinse your swimsuit in clear water to remove salt, chlorine, and lotion residues.
- Hand wash: Preferably hand wash with a mild detergent. Avoid washing machines, as they can damage the delicate fibers of the swimsuit.
- Avoid hot water: Wash the swimsuit in lukewarm or cold water, as hot water can weaken the elastic fibers of the fabric.
- Gentle pressing: Do not twist the swimsuit to dry it. Gently press out excess water without wringing the fabric.
- Lay flat to dry: Spread the swimsuit on a towel to dry flat, away from direct sunlight that can fade the colors.
- Avoid rough surfaces: Try not to sit on rough surfaces that could damage the fabric and cause snags.
By following these tips, you'll prolong the life of your swimsuit and keep it in good condition for many beach or pool outings.
You can currently find a selection of our latest collections in two boutiques on the island. At Rainbow Café in Grand Case, and Barranco Tropical Store at Kalatua in Mullet Bay.
See below.
You can contact us by email, by private message on Instagram, on the site chat or via the contact page.
For any collaboration request, customer service and other:
Contact@gringaswimwear.com
For after-sales service: SAV@gringaswimwear.com
Please tell us the number and name of your order to facilitate after-sales service.
Contact our founder & designer:
Lola@gringaswimwear.com
For larger busts, the Sabri and Aïcha are the most suitable options. They indeed provide better support.
As for smaller busts, the Jojo and Anna will truly enhance your figure!
Please contact us as soon as possible by email at contact@gringaswimwear.com or on our Instagram @gringa_swim specifying your order number (ex: #4500)
You have 24 hours to cancel your order which has not yet been shipped.
This is one of our main values 🌱
Our swimwears are made in Indonesia by a manufacturer with less than 20 employees, all treated in a very respectful manner.
The fabrics are recycled and the pockets are made of linen. We have a zero plastic policy.
Unfortunately this type of situation can happen.
In this case, we invite you to contact our after-sales service as quickly as possible, specifying the order number followed by a photo of the item via the following email address: sav@gringaswimwear.com
Open Tuesday to Sunday from 9 a.m. to 10 p.m.
Rainbow coffee
176 Boulevard de Grande Case, 97150, Saint-Martin
Open every day from 10:30 a.m. to 6:30 p.m.
Barranco Tropical Store
Kalatua Beach Restaurant, Mullet Bay Beach, Saint Martin
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